Terms of service

Terms of Service

Last updated: 12-12-2025

Welcome to DI’AURA. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

Overview

This website is operated by DI’AURA. Throughout the site, the terms “we”, “us” and “our” refer to DI’AURA. By using our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country of residence, or have permission from a legal guardian.

  • You will not use our products for any illegal or unauthorised purpose.

  • You will not violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks.

Product Information & Accuracy

We make every effort to display our products accurately. However:

  • Colours and packaging may vary slightly due to screen settings or updates.

  • Product descriptions are provided for general wellbeing purposes only.

  • Our products are not intended to diagnose, treat or cure medical conditions.

Orders, Pricing & Availability

  • All prices are listed in GBP and include applicable UK taxes unless stated otherwise.

  • We reserve the right to modify prices, discontinue products, or limit quantities at any time.

  • Orders may be cancelled if there is a pricing error, stock issue, or suspected misuse.

Shipping & Delivery

Delivery times are estimates only and may vary due to courier delays or external factors.
DI’AURA is not responsible for delays caused by incorrect delivery details provided by the customer.

Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

In summary:

  • Unopened items may be returned within 14 days in line with UK law.

  • Opened consumables and used hygiene products cannot be returned.

  • Faulty or damaged items will be handled fairly.

Please refer to our full Returns & Refunds Policy for details.

Health & Wellbeing Disclaimer

Our products are designed to support general wellbeing and lifestyle routines only.
They are not a substitute for medical advice. Please consult a healthcare professional if you have concerns, allergies, or are pregnant or breastfeeding.

Intellectual Property

All content on this website, including text, images, branding, logos and designs, is the property of DI’AURA and may not be reproduced without written permission.

Limitation of Liability

To the maximum extent permitted by UK law:

  • DI’AURA shall not be liable for indirect or consequential losses.

  • Liability is limited to the purchase price of the product ordered.

Nothing in these terms affects your statutory consumer rights.

Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Contact Information

Questions about the Terms of Service should be sent to:
📧 help@diaura.co.uk

 

Just tell me.